Agentivity API

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GetQcComments

The following routes are available for this service:
GET/QcComments
import datetime
import decimal
from marshmallow.fields import *
from servicestack import *
from typing import *
from dataclasses import dataclass, field
from dataclasses_json import dataclass_json, LetterCase, Undefined, config
from enum import Enum, IntEnum


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class PagingMetadata:
    # @ApiMember(DataType="string", Description="Starting Record", Name="Offset", ParameterType="query")
    offset: Optional[str] = None
    """
    Starting Record
    """


    # @ApiMember(DataType="string", Description="Number of records to return (PageSize)", Name="Limit", ParameterType="query")
    limit: Optional[str] = None
    """
    Number of records to return (PageSize)
    """


    # @ApiMember(DataType="string", Description="Total Number of Records in a Full Reponse (if no paging)", Name="TotalRecords", ParameterType="query")
    total_records: int = 0
    """
    Total Number of Records in a Full Reponse (if no paging)
    """


    # @ApiMember(DataType="string", Description="Total Number of Records in this Reponse (on this page)", Name="ResponseRecords", ParameterType="query")
    response_records: int = 0
    """
    Total Number of Records in this Reponse (on this page)
    """


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CompanyLevelRequestBase(PagingMetadata, IMemberUsername, IMemberOwningCompanyCode):
    owning_company_code: Optional[List[str]] = None
    """
    Comma Delimited List of Owning Company Codes
    """

    user_name: Optional[str] = None
    """
    UserName in form of an email address
    """


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class QcComments:
    consultant: Optional[str] = None
    agent_initials: Optional[str] = None
    bookings_count: int = 0
    comments_count: int = 0


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CacheMetadata:
    cached_at: datetime.datetime = datetime.datetime(1, 1, 1)
    cache_expires_at: datetime.datetime = datetime.datetime(1, 1, 1)
    is_from_cache: bool = False


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class ResponseMetadata:
    success: bool = False
    has_cache: bool = False
    has_paging: bool = False
    cache_metadata: Optional[CacheMetadata] = None
    paging_metadata: Optional[PagingMetadata] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class ApiRequestPerHour:
    request_date: datetime.datetime = datetime.datetime(1, 1, 1)
    hour0: int = 0
    hour1: int = 0
    hour2: int = 0
    hour3: int = 0
    hour4: int = 0
    hour5: int = 0
    hour6: int = 0
    hour7: int = 0
    hour8: int = 0
    hour9: int = 0
    hour10: int = 0
    hour11: int = 0
    hour12: int = 0
    hour13: int = 0
    hour14: int = 0
    hour15: int = 0
    hour16: int = 0
    hour17: int = 0
    hour18: int = 0
    hour19: int = 0
    hour20: int = 0
    hour21: int = 0
    hour22: int = 0
    hour23: int = 0


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class AgentivityError:
    error_code: Optional[str] = None
    message: Optional[str] = None
    status_code: Optional[str] = None
    verbose_message: Optional[str] = None


TItem = TypeVar('TItem')


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class CollectionResponse(Generic[TItem]):
    response_metadata: Optional[ResponseMetadata] = None
    response_report: Optional[List[ApiRequestPerHour]] = None
    response_error: Optional[AgentivityError] = None


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class QcCommentsResponse(CollectionResponse[QcComments]):
    pass


@dataclass_json(letter_case=LetterCase.CAMEL, undefined=Undefined.EXCLUDE)
@dataclass
class GetQcComments(CompanyLevelRequestBase):
    date_start: Optional[str] = None
    """
    Date in format YYYYMMDD
    """

    date_end: Optional[str] = None
    """
    Date in format YYYYMMDD
    """

    owning_agency_location_i_d: List[str] = field(default_factory=list)
    """
    Comma Delimited List of PCCs
    """

    team: Optional[str] = None
    """
    Team name
    """

    date_by_comments: bool = False
    """
    Sort date by comments
    """

    group_by_agent_initials: bool = False
    """
    Group by agent initials
    """

    division_code: Optional[List[str]] = None
    """
    Comma Delimited List of Division codes
    """

Python GetQcComments DTOs

To override the Content-type in your clients, use the HTTP Accept Header, append the .json suffix or ?format=json

To embed the response in a jsonp callback, append ?callback=myCallback

HTTP + JSON

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /QcComments HTTP/1.1 
Host: api.agentivity.com 
Accept: application/json
HTTP/1.1 200 OK
Content-Type: application/json
Content-Length: length

{"ResponseMetadata":{"Success":false,"HasCache":false,"HasPaging":false,"CacheMetadata":{"IsFromCache":false,"CachedAt":"\/Date(-62135596800000-0000)\/","CacheExpiresAt":"\/Date(-62135596800000-0000)\/"},"PagingMetadata":{"Offset":"String","Limit":"String","TotalRecords":0,"ResponseRecords":0}},"ResponseReport":[{"Consultant":"String","AgentInitials":"String","BookingsCount":0,"CommentsCount":0}],"ResponseError":{"ErrorCode":"String","Message":"String","StatusCode":"String","VerboseMessage":"String"}}